Delivery
We offer 3-5 working days standard and next working day deliveries to UK Mainland, Ireland and Channel Islands.
Wholesale
For more than 200 items please contact our sales team. hello@genesisbeautytools.co.uk
Returns
We take great pride in our products and hope you are thrilled with your purchase. However, if you are not completely satisfied for any reason, you are welcome to return any item in its original condition for a full refund within 14 working days of delivery. Please note that the customer is responsible for the return cost.
For your protection, please wrap the package securely and consider using a recorded delivery service, keeping your postage proof, as we cannot be held liable for goods lost in transit.
Before making a return, kindly contact our customer service team at office@genesisprofessionaltools.com so that we can alert our warehouse of the incoming return, thus expediting your refund process.