Delivery
We offer 3-5 working days standard and next working day deliveries to UK Mainland, Ireland and Channel Islands.
Wholesale
For more than 200 items please contact our sales team. hello@genesisbeautytools.co.uk
Returns
We take great pride in our products and hope you are completely satisfied with your purchase. However, if you are not fully satisfied for any reason, you are welcome to return any item in its original condition for a full refund within 14 working days of delivery. Please note that the customer is responsible for the return shipping cost.
Ensure that the package is securely wrapped, and for your protection, we advise using a recorded delivery service and keeping your postage receipt, as we cannot be held responsible for goods lost in transit.
Before making a return, please reach out to our customer service team at office@genesisprofessionaltools.com so that we can alert our warehouse of the incoming return, thus expediting your refund process.