Delivery
We offer 3-5 working days standard and next working day deliveries to UK Mainland, Ireland and Channel Islands.
Wholesale
For more than 200 items please contact our sales team. office@genesisprofessionaltools.com
Returns
We take great pride in our products and hope you are thrilled with your purchase. However, if you are not completely satisfied for any reason, you are welcome to return any item in its original condition for a full refund within 14 working days of delivery. Please note that the customer is responsible for the return shipping cost.
For your protection, please wrap the package securely and use a recorded delivery service, keeping your postage proof, as we cannot be held responsible for goods lost in transit.
Before making a return, contact our customer service team at office@genesisprofessionaltools.com so that our warehouse is notified of the incoming return, which will help expedite your refund process.